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10% OFF SITEWIDE - DECEMBER ONLY

Shipping, Returns & Refunds

Please note we can't guarantee dispatch before Christmas on any personalised orders placed after Monday 16th December

 

All orders placed before 2pm are dispatched same day when in stock. (Monday - Friday) Most of our items are in-stock in high quantities. 

Personalised products are usually dispatched after 2-5 working days, please refer to the individual product page for production times.

 

Prices

Free Collection - From our Durham warehouse DH9 8UJ

Royal Mail 2nd Class (2-3 days) - £3.99

Royal Mail 1st Class / Parcelforce Courier (1-2 days) - £4.99

Highlands & Islands £9.99

Free shipping (2-4 working days) when spending £300+ 

 prices are ex vat

pricing is based upon total order and not per item

 

 

Highlands & Islands

Please note there is a £9.99 shipping cost to the Scottish Highlands and Islands, please choose this option during checkout. Failure to select this option may result in order cancellation

Returns

Our return process is very simple, please contact us if you require a return, you have the right to return an order within 14 days of delivery. Refunds are processed immediately upon receipt of goods.

Furniture/Equipment returns - some of our larger equipment/furniture items have a 5%-15% restocking fee due to being stored in an off-site location. Please contact us to discuss.

Products must be sealed, unbranded, unused and in a resalable condition in original packaging

All goods must be inspected on arrival and any damages or discrepancies reported within 7 days.

 

first aid supplies
first aid supplies
first aid supplies
first aid supplies
first aid supplies